A return customer, ex BHP, realised that the University’s process was not ideal and that they could improve the service easily by implementing RecWise.
Working with the team we again implemented the solution in the required timeframe with on-site training provided also.
We worked with the ERP to gather information required to populate and had the system up and running on site.
Since the inception we have performed a number of upgrades at the customers request to keep it up to date.
If you see the balanced scales within the application this was added at the suggestion of the university, and was made available just after implementation. So when we say we can make it happen we do.
A return customer that realised that the process could be improved using RecWise.
As with other deployments challenges are never really encountered. We worked methodically through the process to achieve the needs of the customer.
Flexibility in the way we manage and deliver the customer experience. The product was delivered as required and training on-site performed for the team. Since then we have added a few additional features for the University which also benefit other customers.